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Correo de Cuba - Email and Intranet in Cuba

by Aleksandra
(Oslo)

Hola,
Quiero saber como se puede crear una cuenta de @correodecuba.cu
Cual es su pagina de inicio?
(Translation)
Hi, I want to know how I can create an email address at correo de Cuba (= Cuban Postal Services)Where can I find the home page?

ANSWER: by Vic webmaster Havana-guide.com

CORREO DE CUBA is a private e-mail service of the Cuban State. It is an intranet, access to internet, other websites and search engines is not possible. You can only create an account in Cuba in a Correo de Cuba office, where you can buy time credit too. There is no home page as it is only an email service, not a website. This service is intended as a cheaper email access for Cubans. The (real)internet in Cuba is expensive (6 CUC - 5 USD per hour) most Cubans can not afford this, so they use the cheaper Correos de Cuba service to send emails in Cuba and abroad. You can send an email from your Yahoo, Gmail, Hotmail account or any other mail service to a correo de cuba mail address. You only need to know the email address of your correspondent in Cuba, example: luisa444@correodecuba.cu



Comments for
Correo de Cuba - Email and Intranet in Cuba

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Feb 03, 2012
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Address on the envelope
by: SRE28

Hi there!
My cuban friend sent me an address.
But he sent it to me like this:
Calle:....
Entre:...
Rpto:....
Municipio:.....
Provincia:....
CP:....
I was just wondering, in what order, or how would I write this on the envelope. Exactly as he has sent it. Because it is very different from the way Canada uses an address. Please help

Answer by Vic Webmaster

YES, Cuba is different from Canada.
Write the address the way mentioned above.
IMPORTANT

Send the letter only by registered mail and NEVER include money. Most mail is opened. It takes 5-6 weeks before arrival.
The most reliable (but expensive) service is to use DHL courrier service (2-3 day delivery with tracking on the internet)

Dec 23, 2011
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correct address
by: Anonymous

I have an inbox name of somebody in cuba that i need to contact. it consists of a name and a year. what other part do i need to send it? i have tried correodecuba.cu method

A correct spelling is (example) julio2003@correodecuba.cu
Don't expect an early reply. The person has to check his In-box (this means frequently go to the correo de Cuba offices) It cost money! The account must be active (paid) to get messages.

Nov 30, 2011
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Donde van a Parar los envios postales en cuba.
by: Lidensen

Desde SWEDEN. He enviado 2 paketes desde suecia hace un mes 24 dias. mi familia en cuba a reclamado y su respuesta hasta ahora es que no ha entrado en el sistema de computacion. Mis paquetes llevaban cosas que estan dentros de las reglas de la aduana y correo cubano. He llamado a la aduana general cubana y han sido muy amables, y ademas me respondieron que el correo cubano tenia que decirme ami donde estaban mis paketes. mi familia .El dia 28 de noviembre mi hermana se ha dirijido desde la habana vieja a 100 y Boyeros donde le comunican que los paketes estan abajos, en el containe. Quien garantiza que esten o no.. Una amiga que envio un pakete el dia 6 de noviembre y lo recibio el dia 24. Estaran mis paketes en el containe o a que mano irian a parar. helides59(at)hotmail.com

Nov 06, 2011
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Sending a letter
by: Anonymous

Hello,
I'd like to know how much time a letter sent by regular post from NYC will take to arrive to its destination in Havana and is there a risk that it won't arrive at all? How can I send it so that I'm sure it will arrive safely and in a short time?
Muchas gracias
Answer by Vic Webmaster

First this, I am not familiar with the US regulations about sending regular post to Cuba. In general the Cuban post has a bad reputation (slow) Sent from Europe a letter take 4-6 weeks to arrive in Havana. (sent by registered post)
Always use registered post, never include money, most letters are opened. With regular post only 50% of the letters arrive, with registered post 80-90% arrive, but it takes time.

Nov 06, 2011
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Cool Service
by: Anonymous

Wow this is pretty cool

Nov 05, 2011
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reading docs through correodecuba
by: Anonymous

Hi,
My Cuban friend has an account on the correodecuba service and I need to send him a document written in microsoft word through an email. I wonder if he will be able to open it, save it somewhere and print it? Thanks.
Answer by Vic
Chances are that everything is blocked.
You can only send a text message, photos and other
documents or links are blocked.

Nov 04, 2011
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receiving email in cuba
by: Anonymous

I have a friend in cuba who sent me an email from a 'yahoo' address and I have sent several emails but I'm not sure that he is receiving them..? I have read the prior posts re: correo de cuba and I don't think this is the type of account he holds. Since he holds, what appears to be, a yahoo acct., is there any problems receiving emails in cuba? Could it be a yahoo address through correo de cuba..? Can someone give me an idea of how this works? Gracias.

Answer by Vic Webmaster

I have explained this several times on this site.
In Cuba exist TWO systems.
1) INTRANET (correodecuba.cu) this is a dedicated network for Cuban citizens where they can send emails (often located in Cuban Post Offices).
To use this network, Cubans have to go to a Correo de Cuba office, and open an account (showing their identity card and pay access time). Access to foreign websites is blocked, sending to and receiving email from Hotmail, Live, Gmail, Yahoo accounts is possible!
2) INTERNET - real internet access is only possible from authorized internet access points.
There is one in the Havana Capitolio, the major tourist hotels have internet access (6-10 USD/hour)
Normally your friend can't install a Yahoo account in Cuba. Often a Hotmail or Yahoo mail acoount is made by a foreigner abroad for the Cuban and the address and password are sent to the Cuban. The MAIN PROBLEM is that your Cuban has to find a place where he has "real" internet to access his Yahoo account. Note that almost nobody in Cuba has private internet (at home), so your friend has to go to a tourist hotel, or find someone who has access to internet (hotel staff, medical service, administration etc). All this services will cost him (lots of) money (to Cuban standards)One hour internet in a tourist hotel cost 6-10 USD, sending a message on the black market will cost him 1-1.5 USD. Most Cubans can't afford to check their "internet account" on a daily base. This will cost him 30 times 1 CUC (=1 USD). This is more than the average salary (20 CUC) in Cuba. The cheapest way for him to send emails is through the correodecuba.cu service. Even with a free email account (Yahoo, Hotmail etc..) he has to pay for the access time.
The main obstacle will be money (dinero)

Oct 22, 2011
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Transfer Money to Cuba
by: Ruben

For all you guys that are in Canada, National Bank of Canada is tranfering you money easy, safe, and cheap with no problem at all. For more info just go to any National Bank branch in Canada.

Oct 03, 2011
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Servicio de correo internacionl e internet en cuba
by: Email service

servicio de correo e internet en cuba, con acceso a todas las pag webs y yahoo messenger. Yo le habro una cuenta a la persona interesada en gmail o yahoo.es o tambien si ud desea podria habrirsela ud, yo solo le daria el acceso a internet para k pueda estableser la comunicacion internacional.

El servicio de correo es por el valor de 20cuc mensuales. para mas detalles, escribir a la sig direccion confianble@yahoo.es

Solo disponible para provincia habana

Sep 26, 2011
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No puedo responder
by: enrique

Me sucede lo mismo que a varios usuarios de esta cuenta de correo, en miami recibo los correos como un spam y luego me rebotan cuando respondo, me he dirigí a la oficina de correos de cuba en Bayamo y me reponden no conocen de eso, sin embargo veo que a varios usuarios les sucede lo mismo, Cúal es la realidad?
Remark by Vic

What is reality in the virtual world?
Fact is that there ciculuates a huge amount of spam, most Cuban email addresses are used by spambots. Never use a live email address on line always replace the @ by AT to avoid spam bots.
Fact is that there are many connection problems due to outdated material and system overload.

Sep 21, 2011
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E MAIL CORREO DE CUBA
by: PEDRO

Yo quisiera saber si el servicio de e mail de correos de cuba se puede pagar de afuera. Quiero que mi amiga me siga escribiendo pero el dinero esta duro por allá y yo quería ver si le puedo resolver ese problema.


Answer by Vic webmaster

To my knowledge it's not possible. You can use text messages and a mobile phone. A mobile phone can be recharged from abroad.
see
http://www.havana-guide.com/cheap-phone-call-to-cuba.html

Sep 08, 2011
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correodecuba problema
by: Mario

Hola, mi novia esta en Cuba y tiene correo de cuba, yo estoy en méxico, cuando le envío un mail desde hotmail, me manda una notificación que el server se ha tardado en responder y que no encuentra conexión. Hay forma que un cubano pueda sacar cuenta en Yahoo o gmail u otro que no se de cooreodecuba.cu ????
Saludos
Answer by Vic Webmaster
Normally alot of foreign websites are blocked in Cuba, but several Cubans have an email address (abroad) with hotmail.com or Yahoo and Gmail.
From correodecuba.cu they normally can receive and send messages to hotmail, Yahoo etc.
What often happens is a bad connection, due to different causes. (power cut, system overload, etc.)
Try again, and again on different times, avoid rush hours, having several different email addresses can help.

Sep 07, 2011
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Problemas con correo
by: Lazaro

Hace como una hora me llego un correo de cuba de una amiguita mia de la juventud pero cuando trate de responderle, me dice que Delivery Status Notification, pero yo acabe de recibir un correo de ella y por tanto creo yo que deberia ser otra cosa
See explication above

Sep 03, 2011
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ciao
by: andrea

hola lisandra gia mi manche

Aug 30, 2011
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hola
by: leidy

HOLA YO QUISIERA SAVER QUE TIEMPO SE PUEDE PASAR PARA YEGAR UN ENVIO DE UNOS DOCUMENTOS A CUBA DESDE ITALIA Y A DONDE DEVO DRIJIRME PORQUE EBN CUBA NO APARESE EL ENVIO NI CON EL NUMERO Y SON DOCUMENTOS IMPORTANTES POR FAVOR SI ALGUIEN ME PUDIERA DAR UNA DIRECCION PARA VER COMO ME PUEDO COMUNICAR CON LOS CORREOS DE CUBA O EL DE LA HABANA SE LO AGRADESERIA GRANDEMENTE ESPERO AYUDA

Aug 30, 2011
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hola
by: iosleidy artiga perez

Buenas tarde por favor yo quisieran que me ayudaran en esto yo envie para cuba desde italia por la posta italiana unos documentos desde el 10 de agosto para la ciudad de camaguey y esta es la fecha que no an arivado boy a la posta y me disen que desde el 12 de agosto se envio me pudieran decir a dondo me puedo dirijir para saver el porque no an arivado son importantes por favor si me pudieran ayudar se los agradeseria grandemente muchas gracias espero respuesta

Jul 26, 2011
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What does this mean?
by: Simona

Hi, I just got back from a vacation in Cuba and I got an e-mail adress from my friend there. I read your answers to other people posts and you said this: "If you send a letter to Cuba, make it a registered post or it never arrives."|
Can you please elaborate?
Thanks

Answer by Vic

Please make the distintion between email and regular post. In Cuba they call email, electronic post.
Sending an ordinary (paper)letter to Cuba is a risk a lot of post never arrive at destination or is opened. To increase the chances that the letter will arrive, the best procedure is to send the letter by registered post. The safest way is to send the letter by DHL courrier (www.dhl.com) this is a fast but expensive service, this service takes 2-3 days to arrive. Even a registered letter will take 4-5 weeks to arrive at destination.
You can also send your message via email. You got an email address in Cuba. Don't expect a quick reply, the majority of the Cubans have no internet at home and have to check their email account in an internet café at a post office. If they can afford an email account (costs money)

Jun 23, 2011
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He enviado un paquete con alguna ropa y quiero saber si llegó
by: Faisal

De que manera puedo verificar su llegada, sólo me queda quejarme, porque no cuento con ninguna pista sobre el paquete que he mandado para la población cubana, el paquete que enviara en dias recientes es de 2 toneladas de ropa.

Answer by Vic Webmaster

You should ask more information at the post office, or the transport service. Probaly your parcel is lost or confiscated by the Cuban Customs.

Jun 20, 2011
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Saber como reclamas paquete
by: Jacinto Ferrales

Envié dos paquetes por Ipostel, desde Venezuela el 26 de enero del 2011 y me informaron que había salido para Cuba el 5 de febrero. Aquién se puede dirigir el reclamo?

Answer by Vic Webmaster
Can't you go to the post office in Venezuela?
Did you sent the parcel with registered post? Is your parcel insured, note that most parcels are opened for inspection while entering Cuba, sometimes a parcel "disappairs"!

Jun 13, 2011
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PREGUNTA
by: MIGUEL

He mandado un paquete desde sudafrica por el post office de sudafrica para Cuba. Es facil seguir el
envio por el tracking number o numero de envio desde aca por internet pero como puedo saber despues de arrivar a la Habana, y ya confirmado
por mi, cuando lo entregan? Que tiempo demora?
A quien debo dirigirme para informarme?
¿Puede reponder?
ml04196@gmail.com
GRACIAS
MIGUEL
Answer by Vic Webmaster
I am afraid that you can't follow the parcel you have sent when it's sent by the South African Post Services. The only (foreign) parcel service allowed in Cuba is DHL, they have a tracking service on the internet and deliver a receipt when and by whom the parcel is received.
Your parcel will probably follow the "normal" Cuban routine, this means that it can take 5-6 weeks (sometimes months) before arrival and that the arrival at destination is not guaranteed. Never include anything of value, most parcels are opened for inspection.

Jun 03, 2011
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email
by: Sue

I was wondering why this email keeps getting sent back leovg@fes.eau.sld.cu
Can you help me?


Answer by Vic Webmaster

If your email "bounces" (is sent back) this is an indication that the Cuban email address is not correct of is out of use.
Some providers send a message why the email has bounced, this can be an indication. Did you already got messages through this address?
I have never seen this kind of address extension before. The sld.cu extension is correct (this is an extension of the Cuban State Medical Service network) but I have my doubts with the "fes.eau." Note that this is an email sent from a medical service network, this email addresses are often rented on the black market, so it's possible that the address is disconnected or out of service or is only temporarily used. Try to contact by another email address or phone

May 26, 2011
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en panne?
by: Nanook

J'essai d'envoyer des courriers à Cuba sur une adresse correodecuca.cu Ça ne semble pas fonctionner du tout. Vous savez ce qui peut causer ça? Merci.
Answer by Vic, Webmaster

There are frequently problems with connections due to maintenance or the overload of the system. Did your email bounced? In this case the address might be wrong. Keep trying, or try to reach by phone or regular mail.
Read my answer below too.

May 11, 2011
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Problems sending.
by: Josie

Hi, I was just wondering why I can't get any emails though to a friend of mine. I was just in cuba and I got an email adress from a friend but I am having trouble actually getting anything to send to him properly from my hotmail account.
Answer by Vic, Webmaster
A frequently made error is that the email address is incomplete or wrong.
Example: a typical email address in Cuba is
yoani123@correodecuba.cu
This address is often misspelled as correosdecuba.cu (correos instead of correo, or coreo with one r)
Did your email bounced? or did it not arrive?
At this moment there are some problems with internet connections in Cuba due to renovations.
Try to contact your friend by phone or regular mail and ask for a second email address, in Cuba it's always good to have a backup, an alternative email address and/or phone number. If you send a letter to Cuba, make it a registered post or it never arrives. GOOD LUCK!

May 02, 2011
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problems correodecuba
by: Anonymous

imaginas cuanto tiempo pueda durar esa manutencion y suspension del servicio?
muchas gracias.

No sé,.... Es Cuba

Webmaster

Apr 28, 2011
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problems
by: beeeees

I would like to know if the last few days in Cuba was experiencing network problems and correodecuba?
Is it that I not receive any e-mails may depend on the weather in Cuba (storms, cyclones)?
Thanx

ANSWER by Vic Webmaster

Yes, it seems that there are some problems with the correodecuba. I have been told that they are making renovations and maintenance.

Apr 28, 2011
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hola
by: joana

hola
Cuando estuve a cuba me hice una cuenta por correodecuba, quisiera saber si estando aqui en italia puedo entrar a mi cuenta de cuba. gracias

TRANSLATION

During my stay in Cuba I have opened a correodecuba email account. I like to know if I can open and operate my account from Italy.

ANSWER by Vic Webmaster

From abroad (Italy) you can only send a message to your correo de Cuba account. You can not manage your account from abroad, for this you have to go to a correo de cuba office in Cuba.


Desde el extranjero (Italia), sólo puede enviar un mensaje a su cuenta de Correo de Cuba. Usted no puede manejar su cuenta desde el extranjero, para esto tienes que ir a una oficina de Correo de Cuba en Cuba.




Apr 21, 2011
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Paying for someone to use Correo de Cuba
by: Anonymous

I was wondering if anyone knows if it is possible to pay from Canada directly for a Cuban to use Correo de Cuba?

Answer by Vic webmaster

This is NOT possible, Cubans have to go to a Correo de Cuba office and show their identity card
and buy access time. The Cuban correo de Cuba is no open internet system like Gmail, Hotmail etc, it is in fact a private intranet from the Cuban government. You have to send money to fund their correo de Cuba account

Apr 09, 2011
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Me rechaza cuando envio a correodecuba.cu
by: MariaF

Yo conoci a alguien en cuba al que yo le pase mi mail, que es de hotmail y me escribio y recibo bien sus correo pero cuando respondo al mismo correo que me mandó me rechaza el correo con la leyenda "Delivery Status Notification. Delivery to the following recipients failed. nombre@correodecuba.cu"
Q es lo que puede estar mal? Por favor les pido me asesoren. Gracias!!!!

Repuesta por Vic Webmaster havana-guide.com

Extraño, porque yo hago lo mismo sin problemas
Inténtalo de nuevo, a veces hay problemas con la conexión



Apr 07, 2011
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por favor necesito su ayuda.
by: liet.

conoci un amigo en cuba. me dio su mail que temrina en @correodecuba.cu.
yo tengo hotmail. mande el mail y no hubo problema, en ningun momento hotmail me lo rechazo. pero leyendo en la web veo que algunos dicen que el correodecuba.cu es una cuenta que solo permite mandar mails dentro de cuba y no permite la recepcion ni el envio de mails al exterior. por favor digame si esto es asi. muchas gracias.
Respuesta por Vic webmaster Havana-guide.com

No hay problema
Usted puede recibir correo electrónico desde el exterior de una dirección correodecuba.cu y tambien mandar hacia y desde una dirección de hotmail o Gmail al una dirreción correodecuba.cu


Mar 10, 2011
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send package from havanna to europe
by: Salvador

Moved your question and answer to the HAVANA ANSWERS SECTION (navigation tab "Havana Answers"
on the home page)
see http://www.havana-guide.com/send-a-package-from-havana-to-europe.html

Mar 08, 2011
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Please help me
by: Anonymous

Mi amigo darme su e-mail pero no puedo mandarle un mesaje. Me dije que es correodecuba.es pero cuando leé el havana-guide.com es escrito que es correodecuba.cu. Crees que es possible une correo sin ''.cu''?

Repuesta: by Vic
correodecuba.es esta dirección de correo electrónico es incorrecta.
La dirección correcta es nombre@correodecuba.cu
sin .cu va jamas llegar!!

Feb 19, 2011
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No puedo enviar email
by: Olga


No puedo enviar email a @correosdecuba.cu. Me contesta "Host or domain name not found. Name service error for name=correosdecuba.cu type=A: Host not found". ¿Cómo puedo solucionarlo?

COMMENTS BY VIC webmaster Havana-guide.com
La dirección es incorrecta
No es @correoSdecuba.cu
La dirección se ecribe sin S
por ejemplo : @correodecuba.cu

The email address is wrong and should be written
without S in the middle.
example : @correodecuba.cu instead of @correosdecuba.cu


Feb 03, 2011
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correo a vitia
by: Constantino

Como se puede comunicar con Vitia por Corre de Cuba?

Jan 06, 2011
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sending money to Cuba
by: Anonymous

What is the best way to send money to friends or family in Cuba? I have a bank account number and the name of the bank and its address but my bank in Canada is having a hard time transfering money to the account in Cuba. Is there a better way?
ANSWER by Vic webmaster Havana-guide.com
NO, through bank transfer (wire transfer) is the best and safest way. I am not familiar with Canadian banks, but in Europe I send money directly from my computer. I log-in on my bank account , I have a small securred code device and send the money directly into the Cuban bank account. All this is done in less than 5 minutes and one or two days later the money can be withdrawn at the Cuban bank.
Has your bank ties with US banks? This can cause problems. Choose a bank that has a direct correspondent bank in Havana. I recommend BANCO DE CREDITO Y COMMERCIO - BANDEC in Havana.
Note for international transfers you need the Bic-code of the bank subsidiary (Bank Identifier Code) and you can add the carnet number (Cuban identity card number) of the beneficiary in the info field of the bank form

Jan 06, 2011
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Attachments
by: Melsi

Hello,

I am trying to send friends some pictures, and they keep bouncing back. I tried to make the file as small as possible (approx 700kb). How much memory is there in the inbox?
ANSWER by Vic webmaster Havana-guide.com
The regular internet services (correodecuba.cu)
have a limited bandwith and several service are blocked or not accessible. The best you can do is
make a Yahoo, Gmail or Hotmail address, send the password and mailaddress to your friends. In internet in hotels they can access the hotmail or Gmail accounts, but the cost is approx. 5cuc for 30mins. Big money for a Cuban!

Dec 19, 2010
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cuban emails
by: Anonymous

What are the possible prefixes that I could try to send an email, to a woman who is a secretary in Camaquey?


Answers by Vic webmaster
In Cuba the email "address situation" is complex.
Cubans can only have a fixed email address at the
Cuban Post Office, Correo de Cuba, this addresses
have the already mentioned name@correodecuba.cu
extension. Almost all other extensions or prefixes are governmental and not free to use. It's possible that the secretary in Camaguey has rented the address from an other user to send just one mail, a common practice in Cuba! It's easier when you make a Yahoo or Gmail address and send her the password and the address you made.
Try to reach her by phone or mail (regular registered mail)

Dec 18, 2010
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contacting someone in Cuba
by: Anonymous

I am having difficulties contacting someone in Cuba. It is a sld.cu email address but it comes back as an error. What am I doing wrong and can someone help me contact this person?
Answer by Vic, webmaster
Probably your email address is not complete or correct. There should be a prefix before the sld.cu. Example: name@infomed.sld.cu .Note that this extention is a governmental email address not a regular public Cuban email service which is noted as name@correodecuba.cu . Note also that the sld.cu extensions are not always accessible because this addresses are often shared and rented on the black market, ...no privacy!

Aug 28, 2010
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costo de acceso a correodecuba
by: Tomasss

Hola quisiera saber que le cuesta a un cubano el acceso a correodecuba para poder enviar correos al exterior, es decir por ejemplo 30 minutos cual es el costo???

gracias

Aug 24, 2010
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Este e-mail es de cuba?
by: Anonymous

Quiero saber si este e-mail puede ser o es de Cuba (****@jadiaz.co.cu)

Por Favor Respondan!

Aug 24, 2010
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E-mail
by: Anonymous

Tengo un contacto de un amigo que termina en (...)@florencia.cav.sld.cu y cuando escribo desde mi cuenta de yahoo me rebota el mensaje, quisiera saber sí ¿la dirección que indico esta bien o le falta algo?.

Jun 15, 2010
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E-mail
by: Anonymous

So I am correct in thinking that they write their own e-mails, but someone else at the office types it for them?


ANSWER by Vic havana-guide.com
I think there's a misunderstanding. Yes, in an internet cafe or Correo de Cuba office which is a public service, Cubans write (type) their own texts at one of the (15-20) computers available. No one does it for them. They are free to write what they want, no one is checking the message. Note: with "office" I mean at their government "work place"
sometimes, a Cuban can ask to a friend, family member, etc. who works at a government department (for example, university, medical service, a state hotel, etc. to send a message in his name. The Cuban will than give a written message on paper to his friend who enters this message in his computer at his work, during his work time. In this case the message is entered for the Cuban by a trusted friend, but as said earlier, this can be considered as theft when caught. The legal way is to go to a Correo de Cuba post office, this is a free public place with internet access for the general public and there you can enter your own message. I hope that this explanation makes it clear.

Jun 14, 2010
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Security of a Correo de Cuba account.
by: Anonymous

Do you really need to be careful about what you write in an e-mail to a friend with a correo de cuba account? What types of things could be a problem to write about? Do they really monitor everyone's e-mail account?

Also, can anyone answer whether most Cubans write their own e-mails or do they have someone at the office type the e-mail for them?


ANSWER by Vic Havana-guide.com


There's a lot of speculation about the monitoring of emails in Cuba. My guess is that there is not more monitoring than in other "free" countries. Be sure that the CIA and the NSA monitor more than the Cubans do. Most monitoring systems work with keywords, the amount of e-mails is huge so they can't monitor each mail unless the the system detects some names, addresses or keywords such as "terrorist", "bomb" etc, or names of persons on a "black list" etc.
As a matter of fact you always need to be careful an email can always be used against you in any country be it Cuba, the US or any other country.
Cuban citizens have a buit-in radar for this, they use frequently a coded language mixed with Cuban slang. For example most Cubans will not speak about Fidel Castro, but they say "Papi", but everybody will understand they mean Fidel Castro, same for his brother Raul. Raul Castro is called "Tio" (uncle) or "La China" (the Chinese) etc. etc. So there's a lot of "secret" language in Cuba. But on the other hand there's criticism too. There's a rule: never attack persons, or the "revolution", but instead criticize situations, put the blame for the shortages on the "hurricanes", the "embargo" or the weather etc.
If you write about actions to support for example: opposition groups, or about illegal activities such as illegal trade, drug trafficking etc. they probably monitor your email and phone conversations.

In general you can be open and write about all things as long as you don't get involved in illegal activities included anti-regime and opposition activities.
Cubans have to write their own mails. They go to a Correo de Cuba office (Cuban Post office) buy access time, and they have to show their identity card. Typing and sending an email at the office is in fact illegal it involves the use of "State property", in other countries this practice is sometimes tolerated, but most companies and countries also see it as theft.

Jun 06, 2010
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vivida
by: Gianella glez

hola deseo tener un correo de cuba xq me encanto un chico de aya se llama andy gonzalez y quisiera estar en contacto con el...

Jun 05, 2010
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email
by: Alex

Hey,

A friend of mine gave me her email address xxxx@correosdecuba.es. After sending it I get a reply as if its not a valid email address. So I sent it to xxxxxx@correodecuba.cu (it went threw), will that person receive my email ? Thank you.

Ps. I keep texting her and calling, but no answer still... Any reasons why ?

May 18, 2010
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Why won't my email go through
by: Anonymous

I have a friend that lives in Mexico. She is in Cuba studying to be a doctor. She sent me her address, but i can't send it via hotmail. Can you help? Thanks. (like your Site Build It! Site by the way)


Anser:
There are several reasons possible. Sometimes there are power cuts, overload etc.
Note that very few Cubans have internet at home
the majority have to send a message in an internet café. When the email address consists of
your-name@correodecuba.cu it's sent from an internet café and you can make a reply on the message, but your friend need to return a day (or a few days) later to read your reply. When the address is an other than a correodecuba.cu address, the message is sent (illegal) using a government computer (for example: from a university, medical service, hotel reception etc) The easiest way is to reply to the message sent by your friend. But it's good to know that most Cubans go only once or twice in a month to the internet café (and only when they expect a message)

Mar 11, 2010
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recharge email acount
by: Anonymous

hi
my boyfriend is cuban and I want to know if there is any way that I can recharge his correodecuba email acount via the internet, as almost never has access to dollars (CUC)?
ANSWER by Vic, webmaster Havana-guide.com

The correo de cuba, is a Cuban State owned and operated email system. You can send and receive messages through the system but you can NOT recharge an existing account or open a new account from abroad or through the internet. This has to be done in Cuba in a Cuban correo de cuba office where the Cuban citizen pay upfront for the account. So I am afraid you have to send him cash! (not by post!)


Mar 07, 2010
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correodecuba
by: Anonymous

Hi,
I already tried several times to send an email from Belgium to Cuba. Everytime I receive a failure notice, telling that mailbox by that name doesn't excist. Is it possible they put a filter on correodecuba.cu?

ANSWER: Maybe the address is not correct. Note that a complete address is noted like :
Yoani777@correodecuba.cu. Maybe the address is no longer active. Note that the correodecuba email is a paid service and for some Cubans funding the account is a problem.

Mar 05, 2010
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Cuba, email and DSE (security intelegence)
by: Anonymous

Hi
You should also be very carefull with what you write to your friends in Cuba, as the government is always checking and they will know what are you writing about. Cuba SUCKS in that way.

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